Name Your Agent

What is Name Your Agent?

The Name Your Agent feature allows you to assign a custom name to your AI phone assistant. When callers ask for the assistant's name, it will respond with the name you've chosen, creating a more personalized and natural phone experience.

How to Set Up Your Agent's Name

Follow these simple steps to give your AI phone assistant a name:

1. Log in to your Hooroo.ai dashboard
2. Navigate to Business & Agent Profile in the main menu
3. Scroll to the Agent Personalisation section
4. Find the Agent Name field
5. Enter your preferred name for your AI assistant
6. Click Save Changes at the bottom of the page

Your changes will take effect immediately. The next time someone calls and asks for your assistant's name, it will respond with the name you've chosen.

Choosing the Right Name

When selecting a name for your agent, consider these tips:

• Professional Representation: Choose a name that appropriately represents your business
• Easy to Pronounce: Select a name that's clear and simple for callers to understand
• Cultural Relevance: Consider using a name that resonates with your customer base
• Consistency: If you have other branded elements, consider aligning the name with your existing brand identity

Key Benefits

Naming your agent offers several advantages:

• Enhanced Personalisation: Creates a more human-like interaction experience
• Brand Consistency: Extends your brand identity to phone interactions
• Caller Comfort: Helps callers feel more at ease when speaking with an AI assistant
• Memorable Experience: Makes your business phone interactions more distinctive and memorable