Feature Announcement Agent Voices

We're thrilled to announce a fantastic new way to personalise your Hooroo.ai experience: Agent Voices! Now you can choose a distinct voice style for your AI agent, helping you create a more tailored and professional impression for your callers. First impressions count, especially for a small business, and the right voice can make all the difference.

What are Agent Voices?

Agent Voices allow you to select from a range of different voice styles for your AI phone assistant. Instead of a single, generic voice, you can now pick one that you feel best represents your business's brand and personality. Whether you're after a friendly and welcoming tone or something a bit more formal and direct, you'll find an option that fits.

This feature is all about giving you more control over how your business is perceived. Think of it as choosing the right "phone manner" for your automated receptionist – it's a subtle but powerful way to enhance the caller experience.

Why Your Agent's Voice Matters

For a small business in Australia, every customer interaction is an opportunity. The voice your callers hear when they ring your business sets the tone. Here's why choosing the right agent voice can be a game-changer:

• Brand Consistency: Align your AI agent's voice with your overall brand identity. If your business is known for being warm and approachable, pick a voice style that reflects that.
• Enhanced Caller Comfort: A pleasant and suitable voice can make callers feel more comfortable and understood, leading to more positive interactions.
• Professionalism: A clear, professional-sounding voice can boost your business's image, making even the smallest operation sound like a well-established company.
• Personal Touch: Selecting a voice allows you to add a touch of personality to your automated call handling, making it feel less robotic and more engaging.

Meet Our Voice Styles

We're launching with a selection of distinct voice styles to choose from. Remember, these names refer to the *style* of the voice, not an actual persona your agent will adopt:

• Jess (Female style): A clear and engaging voice, often perceived as friendly and helpful.
• Brad (Male style): A steady and professional voice, conveying confidence and reliability.
• Sophia (Female style): A warm and articulate voice, often coming across as welcoming and empathetic.
• Matt (Male style): A direct and energetic voice, suitable for conveying information efficiently.

The best way to decide is to listen to the samples for each!

How to Choose Your Voice

Setting up your preferred agent voice is simple:

1. Navigate to your Business & Agent Profile settings in your Hooroo.ai dashboard.
2. Look for the Agent Voice section.
3. You'll see the list of available voice styles. Click the play icon next to each name to hear a sample.
4. Once you've found the one you like, simply select it.
5. Don't forget to save your changes!

That's it! Your AI agent will immediately start using the new voice style for all incoming calls.

We're confident that the new Agent Voices feature will help you create an even better experience for your customers. Give it a try and let us know what you think!